Repair Warranty  

1-Year Repair Warranty

Alta Vista Audio L.L.C. ("AVA") warrants the materials used and workmanship provided for repairs to be free of defects for a period of one year from the date of sale. (NOTE: The MOSFETs used to repair output stages on SA-12, SA-100, SA-20 and SA-220 power amplifiers are taken from amplifiers sent in for upgrade, and as such are used and are only warrantied for 90 days. More information about SA-12 and SA-100 output stage repairs is here, and information about SA-20 and SA-220 output stage repairs is here.)

This warranty is expressly limited to the repair or replacement of defective parts, and return shipping from AVA to the customer with the carrier and method of our choice to any address within the continental United States, and is the sole remedy of the warranty.


If the product fails during the warranty period, contact AVA and obtain a Repair Authorization number. You will pay shipping cost to AVA.

This warranty does not cover any damage caused by accident, misuse, abuse, shipment, neglect, tampering or other than ordinary household use. AVA reserves the right to determine if a failure is the result of the repair, or caused by other problems. This warranty excludes all incidental or consequential damages whatsoever arising out of the use or inability to use the product. Under no circumstances shall AVA’s liability, if any, exceed the purchase price paid for the repair. Except to the extent prohibited by applicable law, any implied warranty or merchantability or fitness for a particular purpose on this product is limited in duration to the duration of this warranty.

Repairing failures that were caused by any excluded conditions will be charged at a rate of $75 / hour, plus parts.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.



 

C O P Y R I G H T ©  1 9 9 8 - 2 0 0 8   A L T A   V I S T A   A U D I O  L.L.C.
1445 NW Portland Ave. · Bend, OR 97701 · USA
PLEASE SCHEDULE APPOINTMENT
Email: mike@altavistaaudio.com
Email preferred but if you have to call:
Tel 877-517-4247 (U.S. toll-free) or call + 760 519 0193 (9 a.m. - 5 p.m. Pacific Time, Monday - Friday)
fax + 484 348 3O82